Froggie's October Message
Warm Greetings to all our Rotarians and Rotaractors.
Wow, we are such busy Rotarians here in Victoria’s beautiful South East region. This month’s Froggie’s Chain Mail is chock full of interesting reports, images and information on coming and past events. Enjoy the read, and for visitors to our website, you’ll see all this posted on the home page. Enjoy.
Congratulations AG Peter Dell on his elevation to Australian Chair of DreamCricket, and welcome to Harry Ziegerink who has taken on the previously vacant District 9820 RAWCS (Rotary Australia World Community Service) Coordinator role.
Well done Rotary Club of Frankston Sunrise with their innovative 12-hour Treadmill Challenge fundraiser, netting over $22k for Very Special Kids. See the report later in this Chain Mail.
Coming up is the Celebrating the Rotary Foundation dinner featuring special guest from Sri Lanka, Past Rotary International President and incoming Chair of the Rotary Foundation K.R. “Ravi” Ravindran. This is a must for anyone interested in the Foundation.
Coming up on Sunday 17 November is our District’s Annual General Meeting at Marist-Sion College Warragul. Clubs are the members of Rotary International District 9820 Incorporated, so we need a quorum of club representatives there to proceed with the meeting.
Club members who are the official delegate of their club MUST bring the signed credentials with them. Forms for this have been emailed out with the notice of meeting to all clubs.
The AGM will be followed by a Foundation Seminar being organised by PDG Charlie Speirs (District’s Rotary Foundation Chair).
Welcome to New Members
A very big welcome to these new members who have joined us in the past month. We hope you find your time in Rotary both inspiring and fulfilling and issue an open invite for you to engage and participate fully in our magnificent global organisation.
One of the first recommendations I would make to you is register yourself for My Rotary at This will give you access to an enormous amount of Rotary resources and information available in the member section.
A great starting point is then roam from there.
Issue 4    October 2019

November is Rotary Foundation Month. 
Clubs and Districts highlight the programs of The Rotary Foundation.
5th November
Melbourne Cup Day
10th November
District Leadershop Meeting
(Zoom at 4:00pm)
District FInance Meeting
(Zoom at 7:00pm)
District Board Meeting
(Zoom at 7:30pm)
13th November
Victorian Multi-District
Rotary Foundation Dinner
Kooyong Lawn Tennis Club
489 Glenferrie Road 
17th November
District Annual General Meeting
9:30 for 10:00am
District Foundation Seminar
Marist Sion College
Froggie's October Message Continued
District 9820 Gumbuya Family Fun Day
Good on you, the 132 Rotarians, friends and family that came to the Fun Day on Sunday 20 October. See the story and images later in Chain Mail.
It was a cool morning, which discouraged some of the public that would have been there with us – this was good, as we had immediate access to rides, slides and thrills without queuing. It was great to see so many kids there, and some big kids too having a ball.
One grandparent reported– the kids were on the go all day really enjoying themselves, so much so they were asleep in the car by the time we had driven out of the carpark. Not sure how much longer Grandad lasted, so we hope Grandma was the designated driver?
District Gathering
Whether you call it a District Gathering, or District Conference, it is still an amazing opportunity to come together as Rotarians from our District to make new friends, catch up with old friends, be entertained and inspired. In other words, thoroughly enjoy ourselves. We have a great location and venue in Bendigo, a sensational program for you, a very high level RIPPR (Rotary International President’s Personal Representative) and excellent conference pricing.
All we need is for you to make your booking now to secure the Earlybird discounts, then join us from March 20th to 22nd, "Breaking the Chains".
Rotary Clubs of Australia 2019 National Drought Appeal
Be sure to read this month’s story on the new Rotary Clubs of Australia 2019 National Drought Appeal. Working with some very big commercial partners we expect to eclipse last year’s effort, which raised just under $10m. Drought has remained a real scourge for many of Australian farmers, not least of which our own East Gippsland farmers.
Here in District 9820 we will continue to run our Emergency Funds, unaffected by participating in the National Drought Appeal.
Wendy’s DG Partners Programme
See the section later in Chain Mail discussing the fundraising efforts of Moomba Festival Birdman, Mark Rees, and the Rotary Club of Frankston Sunrise. 
Last year, supporting the then "Partners Water Programme", his fundraising was combined with various grant options through the Rotary Foundation raising close to $70k, allowing Sky Hydrants to be purchased and deployed.
This year the partner programme is "The End Game" and we are hoping for a similar result that can be put to continuing the Polio eradication programmes.
Please read the article and help Mark and RC Frankston Sunrise with pledges now. Payment is required later as mentioned.
RYLA (Rotary Youth Leadership Award) Vacancies
If you have good admin and data entry skills, have an interest in youth programmes, or as a couple have management skills, please look at the specific helpers needed for December’s Rotary Youth Leadership Award Conference.
It would be great for suitably skilled people from the La Trobe Valley / Wellington Shire areas to volunteer.
"Breaking the Chains" District 9820 Conference
Article submitted by PDG Tim Moore - District Conference Chairman
The District 9820 "Breaking the Chains" conference will be held in Bendigo from 20th - 22nd March 2020.
Note: The Early Bird Special ends in 4 weeks on 30th November 2019!
(Pay the "Early Bird Special" price of $295 per person, rather than the normal price of $345)
The price includes the "Jailhouse Rock"- themed Gala Dinner on Saturday night.
There are also special pricing arrangements for new Rotarians and Rotaractors.
The conference will provide:
  • A fantastic program of speakers, entertainers and fun
  • An environment to learn more and interact with others
  • The opportunity to meet old friends and make new ones
  • Time to explore historical Bendigo, which is a great tourist city
  • A 'Leadership Breakfast' on Saturday morning 21st March, for Presidents, President Elects and Leadership team members
  • Optional events on Friday 20th March, such as:
    • Fellowship Dinner
    • Golf Day at Bendigo Golf Club, including a light lunch
    • Winery Coach Tour finishing at Balgownie Estate with a light lunch and a glass of wine (Some limit on numbers may apply)
One our guest speakers at the conference will be Kate McBride from Tolarno Station, who appeared in the Q & A program on ABC TV on Monday 28th October.  Her contribution to the debate on "The Drought" was very impressive.  See for yourself, by viewing the program at
The conference will provide an experience that should not be missed!
Click on the link "Rob" to learn of his experience and the power of a District Conference through this cartoon story.
Visit the Conference Website to view the draft program, guest speaker profiles and registration information.
Rotary International President's Personal Representative (RIPPR)
Article submitted by DG Adrian Froggatt
The RIPPR for the District 9820 "Breaking the Chains" Conference to be held in Bendigo from 20th-22nd March has been nominated by RI President Mark Maloney, as Brenda Cressey from the Rotary Club of Paso Robles in California, USA.
Brenda is the former CEO of Office Support Systems, a telecommunications business in Maine. She has served in many volunteer capacities with civic organisations such as the American Cancer Society.
A Rotarian since 1989, Brenda served as the first female chair and vice chair of The Rotary Foundation. Before that, she held numerous positions in membership, the Foundation, and training.
Brenda was a Future Vision RRFC Training Institute moderator, an endowment/major gifts adviser, a Council on Legislation representative, RI president’s representative, 2012 International Assembly executive committee member and its partner moderator, District Governor, and RI training leader.
She is a recipient of Rotary International’s Service Above Self Award, the Rotary Foundation Citation for Meritorious Service, and the Rotary Foundation Distinguished Service Award.
Brenda and her husband, Richard, are Major Donors and members of the Paul Harris, Arch Klumph, and Legacy societies.
PDGs Janne and Charlie Speirs will be aides to the RIPPR at the conference.

Rotary Showcase

Article submitted by PDG Tim Moore - District Conference Chairman
As part of our District Conference in Bendigo we will be having a Rotary Showcase, where Rotary Projects and aligned projects can be displayed.  Space will be available for a number of such displays promoting our Conference Sponsors, friends of Rotary and aligned projects.
It is anticipated that these displays will be available to registrants on Friday 20th March (11am to 5 pm), Saturday 21st (during breaks) and Sunday 22nd (morning only).  
Invitations are now open until Friday 20th December 2019, for Expressions of interest to have a display at the Rotary Showcase .
If you are interested, please act quickly, as spaces will be limited and once the area is filled we will, unfortunately, be unable to accommodate any more. 
If you would like to take up a space in the Ulumbarra Theatre Foyer Rotary Showcase, please complete the details on the accompanying form at "Rotary Showcase" and return it ASAP to:
David Collyer (Rotary Club of Berwick)
Mobile: 0417 391 116
Rotary Clubs of Australia 2019 National Drought Appeal
Article compiled by DG Adrian Froggatt
The combined Rotary Districts of Australia have coordinated a 2019 National Fundraiser to provide much needed incremental funds from the public and Corporates around Australia. This should not be confused with Rotary Australia World Community Service (RAWCS), who are distributing Government Funds. The 2019 National Fundraiser will be an incredible Public Relations opportunity for our membership and Clubs.
The public and Corporate funds will be managed by the DGs via an Appeal Distribution Committee. Rotary Districts in drought affected areas will work with Clubs to identify persons/families in need of assistance; such as food, education supplies, health services, clothing etc. The Districts will compile a Register of persons/families in need of assistance. Each District will then request a block grant via the Bendigo Bank on-line portal, which will be processed by a Grants Advisory Committee. Our D9820 Governor Adrian Froggatt is a member of the Appeal Distribution Committee.
Our partners include:
  • Great Northern Brewing Company
  • Rotary Districts and clubs in Australia
  • Channel 9 -Today show
  • Bendigo Bank
Here is some promotional material including:
Feel free to utilise these for your Social media, Bulletins and websites.
Great Northern Brewing Company has agreed to donate $150K plus 1000 barrels of Great Northern Brew which, once sold by their publicans, will convert to around an additional $900K. Their 'Let it Pour' weekend has already been held on 26th - 27th October.
To find the participating Victorian Hotels go to and filter on Victoria. You can even make a donation while there.
Channel 9’s Today Show has commenced their advertising and promotion with live crosses to Rotary BBQs around the country.  The townships with the live crosses will include Murray Bridge (SA), Warren (NSW), Tenterfield (NSW), Goondiwindi (QLD) and Stanthorpe (QLD).   And as they did last year, I am sure they will help us obtain a great deal of Corporate and public support by way of cash and donations in kind.
The entire Bendigo Bank network of 540 branches have joined in and will display images of the appeal and will assist in taking in-Branch and online donations. Please see attached marketing material. Additional information for the public on how grants can be accessed, FAQs, how Corporates can donate will be managed by the Bendigo Bank’s Community Enterprise Foundation Team, who will also be ensuring every donor gets an automated tax-deductible receipt.  
It would be a great public image and marketing campaign for Rotary around Australia to join in with the supporting Publicans and every Bendigo Bank Branch to run a Social Event with all the proceeds going to the National appeal. Imagine the Social Media and the new friends we can make whilst supporting our drought ravaged farming families!
One the guest speakers at the District 9820 conference in March 2020 will be Kate McBride from Tolarno Station, who appeared in the Q & A program on ABC TV on Monday 28th October.  Her contribution to the debate on "The Drought" was very impressive.  See for yourself, by viewing the program at
Donations can be made at, or via the 'Let it Pour' link shown above.
You will agree that having 540 Bendigo Bank branches, 1000 or so pubs/clubs and Channel 9 involved will be a great promotion for the Drought Fundraiser and for Rotary. We represent the community. We represent Rotary in Australia.
Channel 9, District 9820, Bendigo Bank and the Rotary Australia Zone web sites will carry updates and coverage of the appeal through Social Media. Carlton and United, who is the parent company of Great Northern Brewing, has also given us access to their Brisbane –based PR firm, Sequel, to assist us at no cost to Rotary.
Obviously, this has taken a lot of effort to pull together and our thanks should go to all those involved from all over Australia for supporting the development. Particular thanks must go to D9820 DGE Philip Archer and D9810, for their efforts in developing this 2019 Drought appeal.
Gumbuya World Family Fun Day
Gumbuya World won the 2019 Casey Cardinia Business of the Year award, as well as the Casey Cardinia Tourism award at the Gala Dinner held on Friday 18th October.
Rotary District 9820 held the Gumbuya World Family Fun Day on Sunday 20th October.  Approximately 130 Rotarians, family members and friends registered for the event.
Although it was a cloudy day with a chill breeze blowing, the attendees enjoyed the excellent facilities, which included the Wildlife Trail, 11 exciting rides at Outback Explorer and water world in the Oasis Springs section. 
Many people braved the water sports, which looked so tempting that I thought of trying them myself, but common sense prevailed.
Witnesses reported that DGE Mark Humphries really enjoyed the Chair-o-plane ride and was seen waving his arms and legs wildy, as the ride achieved full speed.
Rotary had an impressive range of banners on display and they were strategically placed near the stage and cafe areas.
A fun day was had by all, despite the chill factor.  On a warm sunny day the experience would have been totally amazing.
A big thank you to all those who helped to put the day together.
Rotary Membership Trends for S.E Victoria
Compiled by DG Adrian Froggatt
It’s great to see the upward trend is continuing with District 9820 membership now standing at 1252, up 22 from the beginning of the year.
Well done to the clubs on the positive side of growth. For those who are in the red, I don’t doubt you can make that up with interest. Wouldn’t it  be great to see all clubs have positive growth over the year, because from what I see every club is doing special things in their communities.
The key is letting the community know how good you are (don’t forget our Public Image team can help). If we put a focus on making ourselves “irresistible”, there’ll be no stopping us. Don’t forget, the most important project for every club this year is to focus on membership for the future.
The following table only lists those clubs with movements since 1 July.
Membership Forums
Article submitted by DG Adrian Froggatt and Membership Chair David Hanlon
As part of our 'Breaking the Chains' activities, very little is not getting a review this year on how better District can deliver support and help to clubs.
After reviewing the Membership Forum event held last year we are planning some changes for 2019-20 to make the forum more accessible with a strong emphasis on “how to”. There will be plenty of take-home strategies and skills.
Aimed at Presidents, Presidents-Elect, Club Membership Chairs and their committees we will be conducting not one, but four membership forums geographically spread throughout the district.
The great news, no one will have very far to travel to attend one, and if the date of your nearest doesn’t work for you then you could attend one of the others. The forums will run for 4 hours and will be funded by part of the extra allocation in this year’s budget.
Proposed locations span across cluster boundaries so we are asking our AG’s to collaborate and consult with the clubs closest to the forum locations to set the dates, select specific venues and make the arrangements. District Membership Chair David Hanlon and his presenters and facilitators will then come and run the forum on the agreed date.
While some minor adjustments may need to be made based on facility availabilities or suitability, the spread of locations for the four forums are:
Bairnsdale – AG’s Anne Cross and Don Crewe
Moe/Warragul – AG’s Peter Dell, Don Crewe, Geoff Young
Frankston/Mornington – AG’s Steve Daly, Sjaak Kusters, Geoff Young
Leongatha/ Wonthaggi – DGN Bill Degnan, AG’s Peter Dell, Don Crewe.
Watch closely for more information on this.
New District Rotary Australia Community Services (RAWCS) Coordinator
Welcome Past President Harry Ziegerink (formerly RC Cranbourne and currently RC Dromana) as our new District 9820 RAWCS Coordinator.
In his 28 years of Rotary Harry has always had a strong interest in the international projects area and has had a long association with RAWCS.
Having done 9 international project trips Harry is well experienced to assist clubs, particularly on ways RAWCS capabilities can be used by clubs considering projects.
As RAWCS Coordinator Harry becomes part of our District 9820 International Committee working with Chair, Colin Byron.
Harry’s contact details are:
Mobile: 0419 526 326
Congratulations to Peter Dell
Congratulations to Peter Dell on being elected to the Chair of DreamCricket for Australia.
Well known throughout the West Gippsland cluster, where he is currently Assistant Governor, Peter is also an active member of RC Warragul and is our District Chair for DreamCricket.
DreamCricket was initiated by the Movement Disorder Foundation in concert with the Rotary Clubs of the Southern Highlands and the Bradman Foundation. Now also supported by Cricket Australia and Cricket NSW, Dream Cricket introduces primary school students with a disability to the game of cricket.
If your club wants to know more about DreamCricket, Peter's contact details are as follows:
Mobile: 0427 740 072 
Birdman Project for 'End Polio'
No Bull Here
Article submitted by President Isobel Caulfield - Rotary Club of Perwick
During a recent trip to New Zealand, President Isobel and PP Mark Caulfield of the Rotary Club of Berwick took this photo of Rotamoo, which has been erected by the Rotary Club of Morrinsville.
Morrinsville is in the heart of the mighty Waikato dairy farming area in the upper North Island. The cow represents the colours of the 220 nations of the world in which Rotary is active and one of Rotary’s objectives of creating international understanding, peace and goodwill amongst all people regardless of their colour, race or creed.
"Rotamoo"  simply represents the diversity of the world and that New Zealand is a multi-cultural, multi-ethnic community that seeks equality.
What might amaze you though, is that Morrinsville was the first Rotary Club that our DG Adrian joined back in 1989 – no bull!
12-Hour Treadmill Challenge for Very Special Kids
Article submitted by President Peter Cracknell - Rotary Club of Frankston Sunrise
Very Special Kids (VSK) provides hospice and extensive out-patient support services to children and families suffering serious and usually life-threatening health conditions.
For a number of years, VSK has operated a 24-Hr Treadmill Challenge adjacent to its Hawthorn based hospice as one of its major fundraising initiatives.  We approached them earlier this year about running a local community-based version of their event – a first for VSK.
Out of those discussions came our 12-Hr Treadmill Challenge run at the Core24 Gym in Frankston on Sunday October 20th 2019.  With an original target of $20k, we actually raised over $22k with a little more still to come in.
Local companies were encouraged to pay a $1k sponsorship to secure a branded treadmill.  Each then put together a team of runners/walkers made up of staff, family and friends, who were rostered to be on the treadmill for 30-minute shifts across the 12 hours.  All participants were encouraged to do their own individual fundraising, with the entire fundraising managed online.
In our 1st year, we had 8 treadmills with over 150 participants throughout the day.  Our Treadmills were supported by Core24, Lite ‘n Easy, Ray White Frankston, Willerbys Solicitors, Lifecare Physio, Frankston Police, Rotary Frankston Sunrise.  But probably the team that everyone really enjoyed was the team from Focus Individualised Support Services with half their running team made up of their amazing, enthusiastic and always smiling disabled clients, who like everyone else were on a treadmill and raising funds for Very Special Kids. 
The team that took away the trophy for the highest fundraising effort was Lite ‘n Easy, who also looked after all participants with a supply of their healthy snacks, which were gratefully received after a workout!
Beyond exceeding our financial target, our learnings have led us already to commit to a 2nd event same time next year.  We have plans to significantly grow both the event and our fundraising efforts. 
The reaction of our sponsoring partners was excellent, with all keen to come back next year with their own plans to make their involvement larger. 
For their part, Very Special Kids is beyond pleased and is keen to use this event as a template for rolling out similar events across their regional operations across the state.
Balibo Dental Clinic
The Balibo Dental Clinic was officially opened on 24 August 2016 by former President HE Jose Ramos Horta. 
The Clinic strives to improve the oral health of the local population by providing access to dental treatment, community education and prevention programs. 
Remote dental treatment
Dental clinic work in progress

There are very few dentists in Timor Leste, most of whom are located in Dili. The Balibó Dental Clinic is staffed by volunteer dentists from Australia, who are registered with the Australian Dental Board. Dentists stay at the Balibó Fort Hotel and cover their own costs for accommodation, transport and food.

All of the equipment for the dental clinic was donated by 'Donations in Kind' with the assistance of Rotary Clubs, four of which are from District 9820.
Dependent on volunteer availability, the clinic operates approximately four to five times a year. 
The clinic also employs two Timorese dental assistants to assist the dentists and help with translation.  The assistants gain valuable work experience and also help deliver the oral health preventative and education programs in the community.
EBF Wekelese students
Lalis Primary School
Dental Clinic staff
Dr Shane Hearps at work
The clinic has been getting a real workout!   It had a busy day with the final group of students from EBF Wekelese coming into the clinic for priority dental treatment. A big thank to Dr. Shane Hearps, Sidonia, Felix and staff from Balibo Community Learning Centre.
Dr. Shane was the last Dentist to visit the Balibo Dental Clinic for 2019.  He ventured out to Lalis Primary School, as part of the remote school visits.
Mental Health News
Article submitted by Viv Armstrong - Mental Health Champion
It has been a really exciting few weeks for me as Australian Rotary Health rep.
Once again I visited the Rotary Club of Greater Dandenong to receive a cheque from the proceeds of their recent 'Mental Health Forum' and 'Lift the Lid' night.
It was particularly good to be invited to hear about the ongoing work they are planning for mental health, and catch up with Leanne Byron and Sarah Villiers who were such a big part of the forum. 
I had a fun night at Maffra talking about Australian Rotary Health to a great bunch of people wearing a huge variety of hats. It is the first time I have been up there and it certainly was worth the trip. I wonder if you know who these two well known identities are.
On the way to Maffra we called in to see our friend Terry Carmichael and hear about the great work his club is doing for mental health and the well being of young people in his area.
Terry told us how the Rotary Club of Traralgon is developing a program of ‘Mental health First Aid Training’ aimed at supporting young adults and youth in the Latrobe Valley and Wellington. To achieve this aim, training will be directed to administrators, coaches and referees in sporting clubs – in other words, those who deal with young people on a regular basis.
Their immediate objective is to offer free training, using only accredited MHFA trainers, to one or two selected trainees from as broad a range of sporting clubs as can be managed with available funds. They will then work with recipients to encourage an ongoing program and budget within these clubs, for continuous MHFA training beyond the initial free training program.
Terry told us his club is presently working with Lifeline, Gippsport, Eastern Region Netball, AFL Gippsland, and others in planning the implementation of the program.
The program will be run over a twelve month period commencing in October this year.  Their recent fund raiser – a successful golf tournament - raised in excess of $15,000 towards training costs. Adding to this is a recently approved grant from the ‘Primary Health Network of $22,400, which will allow the training of well over 250 trainees.
Photos with Federal Minister Darren Chester and others including Lifeline, MHFA trainers, Gippsport (collaborators) celebrating the approval of the grant to the Rotary Club of Traralgon from Primary Health Network (PHN) for $22,400, for MHFA training in Gippsland.
Harry  Hutchinson
Rotary Club of Casey
Bairnsdale Sunrise
I have photos from several other clubs who have been out there promoting 'Lift the Lid' for mental health. I am sure there are many others too, so if you want a photo shared to promote your club, share it to Australian Rotary Health District 9820 friends.  On there you will find news about Dromana’s giant raffle for ARH, with a $12000 first prize. They will be thrilled to hear from clubs who may wish to purchase tickets. Chris Booth would love to hear from anyone wanting details.
Rotary Youth Leadership Award (RYLA)
Registrations for the revamped Rotary Youth Leadership Awards (RYLA) are now open! The new RYLA program means that participants can qualify for a Certificate IV in Business from Swinburne University.
To complete the requirements for the Certificate IV award, the students that your club sponsors will be required to complete the required units, present to your Rotary Club and be involved in some volunteering activities.
This means the new RYLA is a great opportunity for your club to offer valuable professional and personal development to youth in your area, as well as having ongoing interaction with your sponsored students.
RYLA takes place from 9 December to 14 December 2019.
If you know someone aged 18-30 that would benefit from RYLA, get them to register here:
For more information, please contact:
RYLA Leader
Nigel Cousins 
Mobile: 0417 331 907
Youth Programs Chair
Robert Cook 
Mobile: 0422 173 360.
Rotary Youth Leadershp Awards (RYLA) Vacancies
Article submitted by DG Adrian Froggatt
Model United Nations Assembly (MUNA)
Article submitted by John Caruana - District 9820 MUNA Chairman
District 9820 Model United Nations Assembly invites your club to participate in MUNA 2020, which is to be held at Phillip Island Adventure Resort 22 - 24 May 2020.
We are now calling for "Expressions of Interest".
To register your intention to participate, click on "Get ready for MUNA2020"
The Rotary Foundation Dinner
Past International President Ravi Ravindran is visiting Melbourne for a special Foundation Dinner.
Please join us on Wednesday 13th November 2019 at a Dinner at the Kooyong Lawn Tennis Club for “A CELEBRATION OF THE ROTARY FOUNDATION” with Past Rotary International President & Chair Elect of The Rotary Foundation K. R. “Ravi” Ravindran.
Please BOOK NOW through Trybooking on
Frankston Peninsula 2.0 Birthday
The Rotary Club of Frankston Peninsula 2.0 was officially chartered on 15th October 2013.  
Therefore, on Tuesday 15th October, the Club celebrated their 6th birthday.
The birthday celebration was attended by DGE Mark Humphries, who had the privilege of inducting two new members.
In their six years, the Club has helped many people, donated to many good causes, attended many events and had a lot of fun.
They look forward in coming years to creating more opportunities to make a difference.